Privacy Policy

Your privacy is important to us. This privacy policy ("Privacy Policy") outlines how WEBPRO PRODUCTIONS, LLC and its subsidiaries ("GabrielSoft", "we", “our”, or "us") set out to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across GabrielSoft.com (the “Site”), through our “Products” and “Services” (collectively the “Platform”), and on other sites we own and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, email, phone number, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our Site or Platform contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our Site or Platform.
 

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

“Voluntarily provided” information refers to any information you knowingly and actively provide us when using our Site or Platform, provide to us when contacting us, or provide when participating in any of our services, events, or promotions.

“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our Site or Platform.

Log Data

When you visit our Site or Platform, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the Site or Platform, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
 

Device Data

When you visit our Site or interact with our Platform, we may automatically collect data about your device, such as:

• Device information and type
• Operating system
• Geo-location data
• Browser information
• Demographic information
• User interactions with the Site and/or Platform

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
 

User-Generated Content

We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication, distribution, processing, or usage on our Platform. All user-generated content is associated with the account, email address, or phone number used to submit the materials.

Please be aware that any content you submit for the purpose of publication or distribution will be public (or semi-public) after posting (and subsequent review or vetting process). Once published or distributed, it may be accessible to third parties not covered under this privacy policy.
 

Transaction Data

Transaction data refers to data that accumulates over the normal course of operation on our Site or Platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.
 

Collection and Use of Information

We may collect personal information from you when you do any of the following on our Site, Platform, or through other means of interaction with us:

• Register for or update an account
• Purchase a subscription or make a payment or donation
• Sign up to receive updates from us via email or social media channels
• Sign up for a webinar, event, or promotion
• Complete a survey and submit it to us
• Complete a paper form and provide it to us
• Use a mobile device or web browser to access our content
• Contact us via email, phone, social media, or on any similar technologies
• When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to provide you with our Platform's features and services
• to improve our Products and Services
• to provide customer support
• to contact and communicate with you as needed
• to enable you to access and use our Site, associated applications, and associated social media platforms
• to detect, prevent and address technical issues
• to prevent fraud and spam
• for internal record keeping
• for billing and tax purposes
• for advertising and marketing from us, including to send you promotional information about our Products and Services and information about third parties that we consider may be of interest to you

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our Site or Platform.
 

Collection and Use of Your Personal Information by Organizations

In addition to personal information that we collect from you, organizations that use the Platform may collect or upload personal information about you using the Platform. This Privacy Policy does NOT cover how those organizations will use or share such personal information or data that they collect or upload using the Platform. Any questions or concerns about such personal information or data collected, uploaded, or used by an organization that uses the Platform should be directed to the organization. 
 

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our Site and Platform. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
 

Children’s Privacy

We do not aim our Site or Platform directly at children under the age of 13 and we do not knowingly collect personal information about children under 13. By using our Site or Platform, you represent that you are at least 13 years of age or that you are the parent or guardian of such a minor and that you consent to the minor dependent’s use of our Site or Platform and the collection of their personal information.
 

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• a parent, subsidiary or affiliate of our company
• third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
• our employees, contractors, and/or related entities
• our existing or potential agents or business partners
• credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
• an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:

• Google Analytics
• Pendo
• Microsoft Clarity
• Hubspot
• Stripe
• CardConnect
   

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
 

Legal Requirements

We may disclose your personal information in the good faith belief that such action is necessary:

• to comply with a legal obligation
• to protect and defend our rights or property
• to prevent or investigate possible wrongdoing in connection with the Site or Platform
• to protect the personal safety of our users or the public
• to protect against legal liability
   

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our Site or the Platform.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below or by using the Unsubscribe functionality if provided through such marketing.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this Privacy Policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example processing transaction data), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Unsubscribe: To unsubscribe from our emails or opt-out of communications (including marketing communications), please contact us using the details provided in this Privacy Policy, or opt-out using the opt-out facilities provided in the communications. We may need to request specific information from you to help us confirm your identity.

Delete: You may request the deletion of your personal information that you have provided to us by contacting us using the details provided in this Privacy Policy. We will delete your account(s) from the Platform, as well as any personal information that we are storing in other third-party applications (where possible). Your personal information may remain in our server logs or standard backups for a period of time after being deleted. In addition, certain communications that have been sent by or to you using the Platform cannot be removed, such as emails, texts, or replies. To delete any personal information that organizations may have collected or uploaded using the Platform, contact the organizations directly.
 

Use of Cookies

We use “cookies” to help improve your experience on our Site and Platform. A “cookie” is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself. Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).

You have the right to decide whether to accept or reject cookies or to amend your cookie preferences by managing your web browser settings. As each web browser is different, please consult the instructions provided by your web browser (typically in the "help" section). If you choose to refuse or disable cookies you may still use our Site and Platform, although some of the functionality of the Site or Platform may not be available to you or work as intended.

We may update this Privacy Policy from time to time in order to reflect any changes to the cookies and related technologies we use, or for other operational, legal or regulatory reasons. Each time you use our Website or Platform, the current version of the Privacy Policy will apply. When you use our Website or Platform, you should check the date of this Privacy Policy (which appears at the bottom of this document) and review any changes since the last version.
 

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
 

Limits of Our Policy

Our Site or Platform may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
 

Changes to This Policy

At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here at the same link by which you are accessing this Privacy Policy.

If the changes are materially significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
 

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Privacy Team
[email protected]

Last Modified: January 1, 2024