Live Streaming FAQ

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General Questions
- Setting up audio and video equipment for streaming sounds really hard and we don't have a tech person to help out, how can GabrielSoft LIVE help us broadcast?
  Streaming with GabrielSoft LIVE is easy and we can help! Our streaming experts have helped set up GabrielSoft LIVE customers all over the world. No matter what equipment you are using, we will help you every step of the way.
- What if we have a problem during a broadcast that happens after normal working hours or on a weekend?
  GabrielSoft LIVE technical support is included with every GabrielSoft LIVE account. If you have an issue you can call or email our support team and one of our experts will be happy to help.
  If you experience an issue after normal working hours (Monday - Friday, 8am - 5pm Central), log in to your GabrielSoft LIVE portal. In your Dashboard, locate the Support section at the bottom of your dashboard homepage and click Email.
- If a viewer misses our live broadcast can they watch it on-demand?
  Within minutes of each live broadcast, your archive is automatically posted for on-demand viewing directly on your custom GabrielSoft LIVE players.
- Can the stream be viewed on all devices?
  Yes! With GabrielSoft LIVE's HTML5 based video players, your content is accessible on all desktop, mobile & OTT devices, including Apple, Android, PC, Mac, Chromecast, Roku and more.
- How can we tell how many viewers watch our streams?
  Included with every GabrielSoft LIVE account are instant viewer analytics detailing all aspects of your streaming service. Find out how many viewers watched your broadcasts, what broadcasts were most popular, viewer maps, viewer duration and much more!
- Can our stream also be sent to Facebook LIVE?
  Absolutely! With GabrielSoft LIVE's industry-leading Facebook LIVE integration, you can schedule events to syndicate to the desired Facebook page or profile... automatically!
- Can we schedule a broadcast to re-stream later?
  Yes, with GabrielSoft LIVE's Simulated-Live functionality, a previously-recorded archive or uploaded video can be scheduled to re-broadcast at a date and time you designate through the GabrielSoft LIVE Customer Portal.
- Still have questions?
  Let's chat!
  Have a question we didn't cover here? You're not at the end of the rope yet.
  Our team is here to help (with a smile).
  Still have questions?
  Let's chat!
  Have a question we didn't cover here? You're not at the end of the rope yet. Our team is here to help (with a smile).
  
  Give a shout
  We'd love to hear from you!
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Live Streaming FAQs

Still have questions?Let's chat!

Still have questions?Let's chat!

Give a shout

Still have questions?
Let's chat!

Still have questions?
Let's chat!